Terms and Conditions

Web Detective Pro Terms and Conditions

Access to Web Detective Pro’s vast investigative and search resources is only available to subscribers to the Web Detective Pro membership subscription (hereinafter the “Subscription”). The following terms and conditions define the Subscription you are entering and form a binding agreement (hereinafter “Agreement”) between you and Razoreye Media Group, the company that operates the Web Detective Pro product and associated websites. For purposes of this Agreement, "Subscriber" refers to you and "Site" and “Company” refers to Razoreye Media Group. “Site" means a World Wide Web site and, depending on the context, refers either to the Web Detective Pro website, located at the URL http://www.web-detective.com and/or at any associated URL, or to any email or other advertising medium which promotes a Web Detective Pro product or service.

Subscription memberships are recurring memberships. If you don't cancel a trial membership within the given trial period, you will be billed a small fee of $39.95 for each month that you continue your membership unless you cancel your membership or change your billing method. Upon submitting a request for activation of membership, a Username and Password are assigned to you and can be used to gain access to Web Detective Pro. For all trial memberships, the initial trial charge includes full access to Web Detective Pro’s private membership site and all associated search and investigative materials. However, Razoreye Media reserves the right to limit daily live searches within the Web Detective membership area to accommodate bandwidth restrictions for all registered users. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing immediately; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee. A membership that is still within the given trial period may be refunded to the client in the case where the Web Detective Pro service malfunctions or is not accessible to the client. Subscriber may cancel a membership by using the form located at http://www.web-detective.com/cancel.aspx, by emailing directly to support@razoreye.com, or by calling 1-305-671-3165. Subscriber must provide Company a minimum of two (2) days (48 hours) prior to a reoccurring charge date to process any request to cancel a monthly reoccurring charge. If a cancellation request is received with the above noted minimum 48 hours notice, Company will stop the monthly billing immediately; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee. Any charge backs or disputes that do not comply with this cancellation policy will be aggressively pursued.

From time to time Company may also choose to offer a special Privacy Chest subscription bonus on the Web Detective order page(s) for qualified subscribers.  These are limited time offerings and may or may not be available to all Subscribers.  The Privacy Chest Special Bonus, if selected, is also a recurring membership format.  Clients are given a full month free trial and can cancel at any time within the given trial period, otherwise a monthly fee of $34.83 will be incurred for each membership month thereafter.  Subscriber can easily cancel a Privacy Chest membership by calling 1-888-432-4378 (1-88-TheChest) between the regular business hours of 8am EST and 7pm EST, Monday through Friday.  Subscriber must provide Company a minimum of two (2) days (48 hours) prior to a reoccurring charge date to process any request to cancel a monthly reoccurring charge. If a cancellation request is received with the above noted minimum 48 hours notice, Company will stop the monthly billing immediately; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee. Any charge backs or disputes that do not comply with this cancellation policy will be aggressively pursued.

Subscriber further agrees the Company’s maximum liability is limited to the total amount paid by Subscriber for monthly Subscription fees, regardless of extenuating circumstances. Subscriber agrees that Company cannot guarantee that ALL records are accurate or available in our databases and should not to be used for employment decisions, unlawful acts, stocking, harassing or embarrassing others. If Subscriber has any concern regarding the products or services or other fees charged, Subscriber must elect not to order from this Site. By ordering from this Site Subscriber certifies that it has been notified of this limitation of liability and agrees with it.

If at any time Subscriber is unsatisfied with the product or service provided, it is Subscriber’s responsibility to notify Company to allow Company to rectify any problems or to cancel the Subscription. A membership that is still within the given trial period may be refunded to the client in the case where the Web Detective Pro service malfunctions, is not accessible to the client, or the client is unsatisfied with the service. As the Subscription is provided on a month-to-month basis, it is Subscriber’s responsibility to notify Company prior to payment of monthly fees. Payment of ongoing monthly fees signifies Subscriber’s satisfaction with the Subscription, previous months billing, and all products and services provided to that point.

If you used a credit card you may be subject to a preauthorization at the time you order. The preauthorization is not a charge to the credit card. However, the then applicable monthly subscription charge may be reserved against your available credit card limit. Contact your credit card issuing financial institution for details.

Subscriber agrees to the use of electronic records to evidence this Agreement. If Subscriber does not agree to the use of electronic records, Subscriber must elect not to order from this Site. Subscriber’s consent applies to all transactions including monthly fees. Subscriber hereby waives any objection it may have to Company’s use of electronic records in judicial and/or arbitration proceedings should it be necessary to enforce the terms of this Agreement.

Consent To Binding Arbitration Before The American Arbitration Association

By execution of this Agreement Subscriber hereby consents and agrees that any and all disputes that may arise concerning this Agreement or any of the terms of this Agreement, or that concern any aspect of the relationship between Subscriber and Company, shall be decided exclusively in binding arbitration conducted by the American Arbitration Association (hereinafter the “AAA”). Subscriber and Company further consent and agree Subscriber may file its complaint with the AAA in its state of residence, but that all AAA arbitration hearings shall be conducted in California before a single AAA arbitrator. The arbitrator shall be appointed in accordance with the Section R-13, Appointment from Panel, of AAA's Commercial Arbitration rules. Subscriber and Company consent and agree that the AAA arbitrator shall exclusively apply.

If for any reason Subscriber disagrees with any provision of this Agreement, Subscriber is required and agrees to cancel this transaction within a three-day period of time from the initial transaction date.

Subscriber agrees by requesting Subscription to accept these terms and conditions and certifies it has been notified in writing of this right to cancel. Subscriber waives any and all right to claim it has not been notified of such.

Members must be human, no machine, or automated services may be used to register for Web Detective Pro. You may only have one account in your name. In order to use Web Detective Pro you must have internet access and an active e-mail address. Web Detective Pro is not responsible for any problems you may encounter with accessing the Internet, our website, or any other website. Refusal to abide by Web Detective Pro Terms and Conditions will end in a termination of your membership.

Version 03/12/2008